Understanding the behaviour and decision making of employees in conflicts and disputes at work
"This report reviews the literature on the factors that may influence the behaviour of employees who are involved in a conflict or dispute at work. The aim is to inform the debate about how to encourage parties to resolve such problems earlier and more informally rather than through employment...
| Main Authors: | , , |
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| Institution: | ETUI-European Trade Union Institute |
| Format: | TEXT |
| Language: | English |
| Published: |
London
2011
Crown |
| Subjects: | |
| Online Access: | https://www.labourline.org/KENTIKA-19177507124919957899-understanding-the-behaviour-an.htm |
| Summary: | "This report reviews the literature on the factors that may influence the behaviour of employees who are involved in a conflict or dispute at work. The aim is to inform the debate about how to encourage parties to resolve such problems earlier and more informally rather than through employment tribunals. The focus of the review was, therefore, on understanding the early stages of a conflict or dispute, before a tribunal claim may be lodged." |
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| Physical Description: | 69 p. Digital |