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Numérique et emploi dans les centres d'appels

"Etude prospective sur l’incidence du développement du numérique sur l’avenir des centres de contact"

Bibliographic Details
Institution:	ETUI-European Trade Union Institute
Format:	TEXT
Language:	French
Published:	Paris 2015 CGT
Subjects:	call centre competition employment outsourcing trade union document unskilled worker social dumping digitalisation
Online Access:	https://www.labourline.org/KENTIKA-19109012124919272949-Numerique-et-emploi-dans-les-c.htm

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