Authenticity: what consumers really want

"Contrived. Disingenuous. Phony. Inauthentic. Do your customers use any of these words to describe what you sell—or how you sell it? If so, welcome to the club. Inundated by fakes and sophisticated counterfeits, people increasingly see the world in terms of real or fake. They would rather buy s...

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Bibliographic Details
Main Authors: Gilmore, James H., Pine II, B. Joseph
Institution:ETUI-European Trade Union Institute
Format: TEXT
Language:English
Published: Boston, Ma. 2007
Harvard Business Press
Subjects:
Online Access:https://www.labourline.org/KENTIKA-19111729124919399019-authenticity-what-consumers-re.htm

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