Becoming the best: how to gain company-wide commitment to total quality

"How could it happen in a buoyant market? New products, lots of orders, and yet no profit - a big fat ZERO. The opportunity had been there - and he'd blown it. As the story unfolds Neil begins to understand the problem. Quality is the key - not just product quality but total quality. "...

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Bibliographic Details
Main Authors: Popplewell, Barry, Wildsmith, Alan
Institution:ETUI-European Trade Union Institute
Format: TEXT
Language:English
Published: Aldershot 1989
Gower
Subjects:
Online Access:https://www.labourline.org/KENTIKA-19121386124919495689-Becoming-the-best-how-to-gain-.htm
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author Popplewell, Barry
Wildsmith, Alan
author_facet Popplewell, Barry
Wildsmith, Alan
collection Library items
description "How could it happen in a buoyant market? New products, lots of orders, and yet no profit - a big fat ZERO. The opportunity had been there - and he'd blown it. As the story unfolds Neil begins to understand the problem. Quality is the key - not just product quality but total quality. "If everybody was the best at what they do", he thought "then this would be one hell of a company". So that's what he sets out to do - become the best. How he conceives his idea, translates it into practice, cajoles and carries his employees with him, is all in this book."
format TEXT
id 19121386124919495689_c343106a9552499197cff9ae2b2f782d
institution ETUI-European Trade Union Institute
is_hierarchy_id 19121386124919495689_c343106a9552499197cff9ae2b2f782d
is_hierarchy_title Becoming the best: how to gain company-wide commitment to total quality
language English
physical 149 p.
Paper
publishDate 1989
publisher Aldershot
Gower
spellingShingle Popplewell, Barry
Wildsmith, Alan
human resources management
manager
total quality management
work organization
Becoming the best: how to gain company-wide commitment to total quality
title Becoming the best: how to gain company-wide commitment to total quality
topic human resources management
manager
total quality management
work organization
url https://www.labourline.org/KENTIKA-19121386124919495689-Becoming-the-best-how-to-gain-.htm