Becoming the best: how to gain company-wide commitment to total quality

"How could it happen in a buoyant market? New products, lots of orders, and yet no profit - a big fat ZERO. The opportunity had been there - and he'd blown it. As the story unfolds Neil begins to understand the problem. Quality is the key - not just product quality but total quality. "...

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Bibliographic Details
Main Authors: Popplewell, Barry, Wildsmith, Alan
Institution:ETUI-European Trade Union Institute
Format: TEXT
Language:English
Published: Aldershot 1989
Gower
Subjects:
Online Access:https://www.labourline.org/KENTIKA-19121386124919495689-Becoming-the-best-how-to-gain-.htm

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