Study public relations/customer services and the health of female workers

"The study population consists of the group of women and men who work in customer services in the communications and land and sea transport sectors. Given that this sector presents a high level of feminisation, we consider that it should be analysed taking into account socially and culturally c...

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Bibliographic Details
Institution:ETUI-European Trade Union Institute
Format: TEXT
Language:English
Published: Secretaría Confederal de la Mujer de CC.OO 2004
Subjects:
Online Access:https://www.labourline.org/KENTIKA-19138760124919569429-Study-public-relations-custome.htm
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collection Library items
description "The study population consists of the group of women and men who work in customer services in the communications and land and sea transport sectors. Given that this sector presents a high level of feminisation, we consider that it should be analysed taking into account socially and culturally constructed gender differences. The study consisted of analysing and interpreting the significant aspects deriving from the performance of their work duties, as well as an in-depth study of collective symbolic representations, i.e. how their conscious and unconscious interests, beliefs, expectations and motivations are structured."
format TEXT
geographic Spain
id 19138760124919569429_ba38b7ac09aa4b7489f6c0dd7bdc2d93
institution ETUI-European Trade Union Institute
is_hierarchy_id 19138760124919569429_ba38b7ac09aa4b7489f6c0dd7bdc2d93
is_hierarchy_title Study public relations/customer services and the health of female workers
language English
physical 23 p.
Digital
publishDate 2004
publisher Secretaría Confederal de la Mujer de CC.OO
spellingShingle gender
occupational risks
service sector
health status
trade union document
women
working conditions
Study public relations/customer services and the health of female workers
thumbnail https://www.labourline.org/Image_prev.jpg?Archive=113045793122
title Study public relations/customer services and the health of female workers
topic gender
occupational risks
service sector
health status
trade union document
women
working conditions
url https://www.labourline.org/KENTIKA-19138760124919569429-Study-public-relations-custome.htm