Cover Image

Pay and conditions in call centres 1999.

Bibliographic Details
Institution:	ETUI-European Trade Union Institute
Format:	TEXT
Language:	English
Published:	IDS. European Report 1999
Subjects:	call centre employment labour force statistics telework wage rate working conditions United Kingdom
Online Access:	https://www.labourline.org/KENTIKA-19200009124910282819-Pay-and-conditions-in-call-cen.htm

Similar Items

Innovations- und Wachstumspotentiale neuer Dienstleistungen.
by: Koller, Martin
Published: (1999)

eWork in Europe: The EMERGENCE 18-country employer survey.
by: Huws, Ursula
Published: (2001)

Statistical indicators of eWork. A discussion paper.
by: Huws, Ursula
Published: (2001)

Towards telework in call centres.
by: Bagnara, Sebastiano
Published: (2000)

The telework environment. Report from Euro-Telework, the MIRTI on-line projet.
by: Bagnara, Sebastiano, et al.
Published: (2001)

Call centre i Danmark 2004 : ledelse, samarbejde og teknologi
by: El-Salanti, Nadia, et al.
Published: (2004)

Informe seminario : la situación laboral en los call centers y los desafios para su organización
Published: (2006)

Advice regarding call centre working practices
by: UK. Health and Safety Executive
Published: (2001)

Mentir au travail
by: Rolo, Duarte
Published: (2015)

Quels modes de négociation face à des politiques salariales renouvelées?
by: Castel, Nicolas, et al.
Published: (2011)

Multinational companies and domestic firms in Europe. Comparing wages, working conditions and industrial relations
by: van Klaveren, Maarten, et al.
Published: (2013)

Space, place and global digital work
Published: (2016)

How can we help? Good practice in call-centre employment.
by: Paul, Jane, et al.
Published: (2002)

Innovative Gestaltung von Call Centern - Kunden- und arbeitsorientiert
by: Hess, Klaus, et al.
Published: (2004)

Working the phones: control and resistance in call centres
by: Woodcock, Jamie
Published: (2017)

Le travail à domicile dans l'Union européenne.
by: Tate, Jane
Published: (1995)

Working hours and productivity
by: Collewet, Marion, et al.
Published: (2017)

Study public relations/customer services and the health of female workers summary of results obtained
Published: (2004)

La atención al público y la salud de las trabajadoras
Published: (2004)

Towards acceptable wages for public employment programmes: a guide for conducting studies for wage setting and estimating labour supply response
by: Vaidya, Kirit
Published: (2013)

Labour shares and employment protection in European economies
by: Damiani, Mirella, et al.
Published: (2012)

Teleworking: a framework for action.
by: Moorcroft, Sheila, et al.
Published: (1995)

Bas salaires et qualité de l'emploi: l'exception française?
Published: (2009)

Psychosocial risk factors in call centres: an evaluation of work design and well-being
by: Sprigg, Christine A., et al.
Published: (2003)

Homeworking in the European Union.
by: Tate, Jane
Published: (1995)

The outsourcing challenge: organizing workers across fragmented production networks
Published: (2015)

The outsourcing challenge: organizing workers across fragmented production networks [Korean edition]
Published: (2015)

Follow-up to the white paper. A - teleworking. B - the informal sector.
by: Huws, Ursula
Published: (1995)

Follow up to white paper. Growth, competitiveness, employment. Working group on flexibility and work organisation. Expert reports. V-5629-95.
Published: (1995)

Suivi du livre blanc. Le télétravail. Le secteur informel.
by: Huws, Ursula
Published: (1995)

Vertiefende untersuchung zum weissbuch. Telearbeit. Der informelle sektor
by: Huws, Ursula
Published: (1995)

Wage employment, unemployment and self-employment across countries
by: Poschke, Markus
Published: (2019)

The gap between public and private wages: new evidence for the EU
by: de Castro, Francisco, et al.
Published: (2013)

Exchange rates and wages in an integrated world
by: Mishra, Prachi, et al.
Published: (2009)

Le télétravail à domicile
by: Robert, Frédéric
Published: (2005)

Clés pour introduire le télétravail dans une entreprise
Published: (2007)

Los procesos de relocalización de empresas en los servicios de telemarketing
by: Aragón Medina, Jorge, et al.
Published: (2007)

Efficient, more efficient, exhausted. Finding of Finnish quality of working life surveys 1977-1997.
by: Statistics Finland, Helsinki, et al.
Published: (1999)

Call centre work : characteristics, physical and psychosocial exposures, and health related outcomes
by: Norman, Kerstin
Published: (2005)

A cautionary note on the reliability of the online survey data: the case of wage indicator
by: Smyk, Magdalena, et al.
Published: (2018)

Cannot write session to /tmp/vufind_sessions/sess_9qcn85kpjvqg17o7sihktfufko