Call centre i Danmark 2004 : ledelse, samarbejde og teknologi
"Call center branchen er en branche i vækst. Rapporten ”Call centre i Danmark 2004. Ledelse, samarbejde og teknologi” dokumenterer en stigning i antallet af ansatte på 30% siden 2001. 40% af call centrene forventer en stigning i antallet af ansatte næste år. Derudover dokumenteres interessante...
Main Authors: | El-Salanti, Nadia, Sørensen, Ole H., Wiegman, Inger-Marie |
---|---|
Institution: | ETUI-European Trade Union Institute |
Format: | TEXT |
Language: | English Danish |
Published: |
Copenhagen
2004
CASA |
Subjects: | |
Online Access: | https://www.labourline.org/KENTIKA-19294667124910128499-Call-centre-i-Danmark-2004-led.htm |
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