Mediation skills and strategies. A practical guide
"Mediation is a process that can be used to resolve conflict in many different dispute contexts. This book focuses on the essential skills and strategies needed by any mediator to be successful in their work. Tony Whatling draws on his extensive experience in the field of mediation to explain t...
| Main Author: | |
|---|---|
| Institution: | ETUI-European Trade Union Institute |
| Format: | TEXT |
| Language: | English |
| Published: |
London
2012
Jessica Kingsley Publishers |
| Subjects: | |
| Online Access: | https://www.labourline.org/KENTIKA-19395738124911139109-Mediation-skills-and-strategie.htm |
