APA (7th ed.) Citation

Woodcock, J. (2017). Working the phones: Control and resistance in call centres. London.

Chicago Style (17th ed.) Citation

Woodcock, Jamie. Working the Phones: Control and Resistance in Call Centres. London, 2017.

MLA (8th ed.) Citation

Woodcock, Jamie. Working the Phones: Control and Resistance in Call Centres. London, 2017.

Warning: These citations may not always be 100% accurate.