"The Customer Is Always Right" Not True in CSR Anymore

Item based on interviews conducted with defectors and immigrants in Western refugee camps and immigration offices, or Western travelers returning from stays in East European communist countries, supplemented with information collected through Radio Free Europe (RFE) correspondence with anonymous sou...

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Bibliographic Details
Main Author: Radio Free Europe/Radio Liberty Research Institute (RFE/RL Research Institute)
Institution:Open Society Archives at Central European University
Format: TEXT
Language:Czech
Published: 1953-07-10T00:00:00Z-1953-07-10T23:59:59Z
Subjects:
Online Access:http://hdl.handle.net/10891/osa:cc74b4b0-142e-4dd8-beec-5e156dba95d5
Description
Summary:Item based on interviews conducted with defectors and immigrants in Western refugee camps and immigration offices, or Western travelers returning from stays in East European communist countries, supplemented with information collected through Radio Free Europe (RFE) correspondence with anonymous sources from behind the Iron Curtain. This item was transmitted from the Munich field office. This field report was assigned the following topical and geographical subject headings by the RFE/RL: Czechoslovakia; Trade -- Hotels and Restaurants; Trade -- Collective business; Economy -- Mismanagement
Published:1953-07-10T00:00:00Z-1953-07-10T23:59:59Z