Innovative Gestaltung von Call Centern - Kunden- und arbeitsorientiert
| Main Authors: | , |
|---|---|
| Institution: | ETUI-European Trade Union Institute |
| Format: | TEXT |
| Language: | German |
| Published: |
Bonn
2004
Friedrich-Ebert-Stiftung |
| Subjects: | |
| Online Access: | https://www.labourline.org/KENTIKA-19295678124910138509-innovative-Gestaltung-von-Call.htm |
| _version_ | 1771659892971536385 |
|---|---|
| author | Hess, Klaus Leittretter, Siegfried |
| author_facet | Hess, Klaus Leittretter, Siegfried |
| collection | Library items |
| format | TEXT |
| geographic | Germany |
| id | 19295678124910138509_02a5f49db98c46b0885a28800428718f |
| institution | ETUI-European Trade Union Institute |
| is_hierarchy_id | 19295678124910138509_02a5f49db98c46b0885a28800428718f |
| is_hierarchy_title | Innovative Gestaltung von Call Centern - Kunden- und arbeitsorientiert |
| language | German |
| physical | 76 p. Paper |
| publishDate | 2004 |
| publisher | Bonn Friedrich-Ebert-Stiftung |
| spellingShingle | Hess, Klaus Leittretter, Siegfried call centre customer service labour relations work organization works council Innovative Gestaltung von Call Centern - Kunden- und arbeitsorientiert |
| title | Innovative Gestaltung von Call Centern - Kunden- und arbeitsorientiert |
| topic | call centre customer service labour relations work organization works council |
| url | https://www.labourline.org/KENTIKA-19295678124910138509-innovative-Gestaltung-von-Call.htm |