Draft report on hospital administration from the point of view of the patient : to be presented at the National Conference of Labour Women at Blackpool

1931-06 1931 1930s 5 pages - 4 - There are often some of this type for paying patients and they might occasionally be used for this special purpose. In any case large wards are not desireable [desirable]. Not only are they noisy but they are difficult to quarantine on necessity. A day room on each...

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Bibliographic Details
Institution:MCR - The Modern Records Centre, University of Warwick
Language:English
English
Published: June 1931
Subjects:
Online Access:http://hdl.handle.net/10796/9309A771-A9DA-462C-A963-2C5BE7F5A849
http://hdl.handle.net/10796/B63C32B7-C50F-4DBF-B5DB-E6FB78286F9E
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Summary:1931-06 1931 1930s 5 pages - 4 - There are often some of this type for paying patients and they might occasionally be used for this special purpose. In any case large wards are not desireable [desirable]. Not only are they noisy but they are difficult to quarantine on necessity. A day room on each floor which could serve for the patients who are up in the wards on that floor would be a help to quick recovery. E. Visits of friends. The number of visits from friends and relatives must rest with the Matron of the hospital. Numerous and long visits are certainly not to the advantage of the patient. Every floor, if not each ward, should have a waiting room for visitors. Since it is wanted only a short time each week and space is valuable the day room previously suggested might be used. It is a matter of great anxiety to relatives that they find it almost impossible to get reliable information about the patient, both concerning his actual illness and his progress whilst in hospital. For this reason it should be possible for the next of kin at least to have an interview with the sister in charge of the ward to ascertain the exact nature of the illness. Then there should be some arrangement for obtaining genuine reports as to the condition of the patient on the days which are not visiting days. The usual formal telephone reply - "as well as can be expected", "comfortable", "satisfactory" - is of no use. F. Sanitary Rounds. In many hospitals this duty is not carried out at frequent enough intervals. Some institutions have set hours and make no provision for other times. This is utterly wrong, especially in the case of children. A patient should have attention on request. The difficulty of carrying this out lies with the shortage of nurses, and where every minute is needed to get through the routine work patients are reluctant to claim the time of nurses for their needs. Further if the necessary screens were the colour of the walls they would not be conspicuous when in use. 3. NEEDS OF OUT-PATIENTS. The greater use of the Out-patient departments of hospitals by the public in recent years has led to many abuses of their functions and has created some of the problems of their administration, such as that of overcrowding. The main work of the out-patient departments should be for consultations and when necessary the after care of in-patients. All other work could properly be undertaken by the general medical service especially the care of the chronic cases that at present are allowed to attend the out-patient departments of hospitals. A. Waiting. The great need in the outpatient departments is a system that will do away with the long hours of waiting which out-patients now have to suffer. At present they often arrive by an early train and spend many hours in uncomfortable seats and surroundings to wait their turn. This is largely due to the belief that as they get their attendance for nothing they must suit the convenience of the hospital. 292/842/1/8
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